Found 3 results for your keywords: author="Anderson, Eugene W"

Customer Satisfaction and Shareholder Value

1
(Fornell, Claes) (Anderson, Eugene W.) (Mazvancheryl, Sanal K.)

Understanding Firms' Customer Satisfaction Information Usage

1
(Morgan, Neil A.) (Anderson, Eugene W) (Mittal, Vikas)

Does Customer satisfaction matter to investors? findings from the bond market

1
(Anderson, Eugene W.) (Mansi, Sattar A.)