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Implementing a customer orientation: extension of theory and application
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(Kennedy, Karen Norman) (Goolsby, Jerry R.) (Arnould, Eric J.)
Consumer culture theory (CCT): Twenty years of research
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(Arnould, Eric J.) (Thompson, Craig J.)
How brand community practices create value
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(Arnould, Eric J.) (Muniz, Albert M.) (Schau, Hope Jensen)
Implementing a customer orientation: extension of theory and application
1
(Kennedy, Karen Norman) (Goolsby, Jerry R.) (Arnould, Eric J.)
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