Found 2 results for your keywords: author="Bansal, Harvir S."

A Three-component model of customer commitment to service providers

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(Taylor, Shirley) (Bansal, Harvir S.) (Irving, P. Gregory)

Migrating" to new service providers: toward a unifying framework of consumers' switching behaviors

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(Bansal, Harvir S.) (Taylor, Shirley F.) (James, Yannik St.)