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author="Fitzsimmons, Mona J."
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Service management: operations, strategy, and information technology 3rd ed
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(Fitzsimmons, James A.) (Fitzsimmons, Mona J.)
Service management operations, strategy, and information technology James A. Fitzsimmons
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(Fitzsimmons, James A.) (Fitzsimmons, Mona J.)
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ADB Repository
Artikel Jurnal
B. Penunjang
B. Wajib
Cases Harvard
Data Ekonomi & Bisnis
Disertasi
eBook
Laporan Penelitian
Majalah
Non Buku
Open Source
Skripsi
Studi Kasus FEB UI
Tesis
Video
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CELEB FEB UI
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PSB lt.2 - Karya Akhir
PSB lt.dasar - Pascasarjana
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