Found 3 results for your keywords: author="Gruca, Thomas S."

Reducing adverse selection through customer relationship management

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(Gruca, Thomas S.) (Cao, Yong)

Customer satisfaction, cash flow, and shareholder value

1
(Gruca, Thomas S.) (Rego, Lopo L.)

Regulatory change, constraints on adaptation and organizational failure an empirical analysis of …

1
(Gruca, Thomas S.)