Found 9 results for your keywords: author="Hennig-Thurau, Thorsten"

Understanding relationship marketing outcomes: an integration of relational benefits and relation…

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(Gremler, Dwayne D.) (Hennig-Thurau, Thorsten) (Gwinner, Kevin P.)

Journal of Marketing

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(Grewal, Dhruv) (Ferris, Gerald R.) (Roggeveen, Anne L.) (Basuroy, Suman) (Chatterjee, Subimal) (Hennig-Thurau, Thorsten) (Wieseke, Jan) (Gunturkun, Pascal) (Schons, Laura Marie) (Townsend, Claudia) (Caldieraro, Fabio) (Kocher, Bruno) (Bolander, Willy.) (Satornino, Cinthia B.) (Hughes, Douglas E.) (Haumann, Till) (Krishnan, R.) (Kao, Ling-Jing) (Cunha Jr. Marcus) (Heathe, Timothy B.) (Kim, Junghan) (Lakshmanan, Arun.)

Can Automated Group Recommender Systems Help Consumers Make Better Choices?

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(Hennig-Thurau, Thorsten) (Marchand, Andre) (Marx, Paul)

Conceptualizing and measuring the monetary value of brand extensions: the case of motion pictures

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(Hennig-Thurau, Thorsten) (Houston, Mark B.) (Heitjans, Torsten)

Customer reactions to emotional labor: the roles of employee acting strategies and customer detec…

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(Hennig-Thurau, Thorsten) (Groth, Markus) (Walsh, Gianfranco)

Does customer demotion jeopardize loyalty?

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(Hennig-Thurau, Thorsten) (Wagner, Tillman) (Rudolph, Thomas)

The Last picture show? timing and order of movie distribution channels

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(Sattler, Henrik) (Hennig-Thurau, Thorsten) (Henning, Victor) (Eggers, Felix) (Houston, Mark B.)

Consumer file sharing of motion pictures

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(Sattler, Henrik) (Hennig-Thurau, Thorsten) (Henning, Victor)

Are All smiles created equal? how emotional contagion and emotional labor affect service relation…

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(Hennig-Thurau, Thorsten) (Groth, Markus) (Paul, Michael) (Gremler,Gremler, Dwayne D.)