Found 7 results for your keywords: author="Hoyer, Wayne D."

Service Orientation of a Retailer's Business Strategy: Dimensions, Antecedents, and Performance O…

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(Homburg, Christian) (Hoyer, Wayne D.) (Fassnacht, Martin)

Do Satisfied Customers Really Pay More? A Study of the Relationship between Customer Satisfaction…

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(Homburg, Christian) (Koschate, Nicole) (Hoyer, Wayne D.)

The Unhealthy = Tasty Intuition and Its Effects on Taste Inferences, Enjoyment, and Choice of Foo…

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(Hoyer, Wayne D.) (Raghunathan, Rajagopal) (Naylor, Rebecca Walker)

The Role of Cognition and Affect in the Formation of Customer Satisfaction: A Dynamic Perspective

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(Homburg, Christian) (Koschate, Nicole) (Hoyer, Wayne D.)

The Customer relationship management process: its measurement and impact on performance

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(Reinartz, Werner J.) (Hoyer, Wayne D.) (Krafft, Manfred)

The Customer relationship management process: its measurement and impact on performance

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(Reinartz, Werner J.) (Hoyer, Wayne D.) (Krafft, Manfred)

Social identity and the service-profit chain

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(Homburg, Christian) (Hoyer, Wayne D.) (Wieseke, Jan)