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Modeling Heterogenity in the Satisfaction, Loyalty Intention, and Shareholder Value Linkage: A Cr…

(Keiningham, Timothy L.) (Mithas, Sunil) (Aksoy, Lerzan) (Yalcin, Atakan) (Lariviere, Bart) (Morgeson II, Forrest V.)

JMR

(Keiningham, Timothy L.) (White, Katherine) (Huber, Joel) (Mittal, Vikas) (Mithas, Sunil) (Zhang, Yan) (Baumgartner, Hans) (Moreau, C. Page) (Aksoy, Lerzan) (Dahl, Darren W.) (Iyengar, Raghuram) (Groening, Christopher) (Musalem, Andres.) (MeiBner, Martin) (Engeset, Marit Gundersen) (Bagchi, Rajesh) (Ince, Elise Chandon) (Ascarza, Eva) (Schleicher, Martin) (Etkin, Jordan) (Sela, Aner) (Lariviere, Bart) (Yalcin Atakan) (Morgenson III, forrest V.) (Lin, Lily) (Ritchie, Robin J. B.) (Koenigstorfer, Joerg) (Reinart, Werner J.)