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Reflections on gaining competitive advantage through customer value
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(Parasuraman, A)
Refletions on gaining competitive advantage through customer value
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(Parasuraman, A.)
Reflections on contributing to a discipline through research and writing
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(Parasuraman, A.)
Marketing research
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(Parasuraman, A)
Marketing research A. Parasuraman
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Marketing research
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(Parasuraman, A.)
Marketing services : competing throuch quality Leonard L. Berry and A. Parasuraman
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(Berry, Leonard L.) (Parasuraman, A.)
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