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Strategic customer management : integrating relationship marketing and CRM
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(Payne, Adrian) (Frow, Pennie)
Strategic customer management : Integrating relationship marketing and CRM
6
(Payne, Adrian)
A Strategic framework for customer relationship management
1
(Payne, Adrian) (Frow, Pennie)
A Strategic framework for customer relationship management
1
(Payne, Adrian) (Frow, Pennie)
The essence of service Adrian Payne
5
(Payne, Adrian)
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ADB Repository
Artikel Jurnal
B. Penunjang
B. Wajib
Cases Harvard
Data Ekonomi & Bisnis
Disertasi
eBook
Laporan Penelitian
Majalah
Non Buku
Open Source
Skripsi
Tesis
Video
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PSB lt.1 - R. Prof. Sumitro Djojohadikusumo
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PSB lt.dasar - Pascasarjana
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