Found 9 results for your keywords: author="Shankar, Venkatesh"

Customer value, satisfaction, loyalty, and switching costs: an illustration from a business-to-bu…

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(Shankar, Venkatesh) (Lam, Shun Yin) (Erramilli, M. Krishna) (Murthy, Bvsan)

Service Innovativeness and Firm Value

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(Berry, Leonard L.) (Shankar, Venkatesh) (Dotzel, Thomas.)

Are Multichannel Customers Really More Valuable? The Moderating Role of Product Category Characte…

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(Shankar, Venkatesh) (Kushwaha, Tarun)

A Practical guide to combining products and services

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(Berry, Leonard L.) (Shankar, Venkatesh) (Dotzel, Thomas)

Cross-category affects of aisle and display placements: a spatial modeling approach and insights

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(Shankar, Venkatesh) (Bezawada, Ram) (Balachander, S.) (Kannan, P. K.)

New product preannouncements and shareholder value: don't make promises you can't keep

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(Shankar, Venkatesh) (Sorescu, Alina) (Kushwaha, Tarun)

Network effects and competition: an empirical analysis of the home video game industry

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(Shankar, Venkatesh) (Bayus, Barry L.)

The Roles of channel-category associations and geodemographics in channel patronage

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(Shankar, Venkatesh) (Inman, J. Jeffrey) (Ferraro, Rosellina)

Are the Drivers and role of online trust the same for all web sites and consumers? a large-scale …

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(Urban, Glen L.) (Bart, Yakov) (Shankar, Venkatesh) (Sultan, Fareena)