The study objective was to examine the role of psychological ownership as a mediator concerning organizational citizenship behavior and authentic leadership. A structured questionnaire was selected to gather primary data from 300 respondents of the telecom sector of Lahore; 263 questionnaires were selected valid. This research use employees of four different companies in the telecom sector as s…
This study aims to determine the plans and strategies adopted by the hotel industry during the COVID-19 crisis. In order to conduct this study, a qualitative research methodology was used where semi-structured interviews were conducted from three countries: Austria, Pakistan, and Indonesia. Interviews were conducted online with the help of applications such as Skype, WhatsApp, and Zoom. A thema…