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Measuring Organizational Performance: Towards Methodological Best Practice

Richard, Pierre J. - ; Johnson, Gerry - ; Yip, George S. - ; Devinney, Timothy M. - ;

Organizational performance is one of the most important constructs in management research. Reviewing past studies reveals a multidimensional conceptualization of organizational performance related predominately to stakeholders, heterogeneous product market circumstances, and time. A review of the operationalization of performance highlights the limited effectiveness of commonly accepted measurement practices in tapping this multidimensionality. Addressing these findings requires researchers to (a) possess a strong theoretical rationale on the nature of performance (i.e., theory establishing which measures are appropriate to the research context) and (b) rely on strong theory as to the nature of measures (i.e., theory establishing which measures should be combined and the method for doing so). All management research on performance should explicitly address these two requirements. The authors conclude with a call for research that examines triangulation using multiple measures, longitudinal data and alternative methodological formulations as methods of appropriately aligning research contexts with the measurement of organizational performance.


Ketersediaan

Call NumberLocationAvailable
JOM3503PSB lt.dasar - Pascasarjana1
PenerbitCalifornia: SAGE 2010
EdisiVol. 35 Issue 3, June 2009
SubjekPerformance
Profitability
Organizational effectiveness
construct validity
empirical measurement
ISBN/ISSN0149-2063
KlasifikasiNONE
Deskripsi Fisik86 p.
Info Detail SpesifikJournal of Management
Other Version/RelatedTidak tersedia versi lain
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  • Measuring Organizational Performance: Towards Methodological Best Practice
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