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Analisis Pengaruh Peran Brand Community Identification dan Reward pada Consumer Brand Engagement dan Brand Loyalty dalam Mobile Games Virtual Brand Communities
Currently, there are 338.2 million connected mobile phone users in Indonesia and 59% of them play mobile games. Making the mobile games industry is an industry that has very promising potential. As the internet and social media continue to grow rapidly, and many brands today continue to significantly push the concept of identity and community, it is believed that the chain will be even greater between online and offline presence which will become the most important and most defining dimension of the brand community including the Mobile game community. The high level of development of mobile game communities and the lack of research on mobile game communities. This research aims to understand the Analysis of the Effect of the Role of Brand Community Identification and Reward on Consumer Brand Engagement and Brand Loyalty in Virtual Brand Communities by taking the case of Mobile Legends as a mobile game with active users. the most in Indonesia and Free Fire as the mobile game with the most player spending in Indonesia. In this quantitative study using purposive sampling method with a total sample of 370 respondents. Furthermore, the data is processed using the method of Structural Equation Modeling (SEM). The results showed that there was a significant positive effect between brand community identification and reward on consumer brand engagement and brand loyalty for the two case studies, namely Mobile Legends and Free Fire.Ada Tabel
Call Number | Location | Available |
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12736 | PSB lt.2 - Karya Akhir | 1 |
Penerbit | Depok Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Indonesia., 2021 |
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Edisi | - |
Subjek | Brand loyalty Online Game Virtual Brand Community Mobile Game Consumer Brand Engagement |
ISBN/ISSN | - |
Klasifikasi | - |
Deskripsi Fisik | xiii, 237 p. ; diagr. ; 30 cm |
Info Detail Spesifik | - |
Other Version/Related | Tidak tersedia versi lain |
Lampiran Berkas | Tidak Ada Data |