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Pengaruh Social Support Terhadap Employee Advocacy Behavior: Peran Mediasi Personal Resources Investment. Studi Empiris Pada Pekerja Kerah Putih Di Indonesia

Millenny - ; Dr. Elok Savitri Pusparini, S.E., M.M (Pembimbing/Promotor) - ;

The aim of this study is to examine the effect of social support in organization, that is supervisor?s support and coworker?s support, on employee advocacy behavior via mediation role of personal resources which are commitment, self efficacy, and effort. Data were collected through an online questionnaire and analyzed using Structural Equation Modeling (SEM) to test the overall fitness of model and causality between each construct. A total of 268 white collar workers in Indonesia participated this research as sample. The result of this study revealed that supervisor?s support and coworker?s suppport have indirect effects on employee advocacy behavior via the mediation of commitment and self efficacy. It is also shown that effort doesn?t have an impact on employee advocacy behavior, hence its? role as mediator between social support and employee advocacy behavior is not proven. This study indicated that social support is not enough to push white collar workers to participate in advocacy behaviors. Employees also need to have commitment and self efficacy as their resource to motivate them to advocate for organization. As a result, organization needs to create a working environment that encourages social support and equips its members to have self efficacy & high commitment to further boost employee advocacy behavior.Ada Tabel


Ketersediaan

Call NumberLocationAvailable
12771PSB lt.2 - Karya Akhir1
PenerbitDepok: Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Indonesia 2021
Edisi-
SubjekSelf efficacy
Social support
Employee Advocacy Behavior
Supervisor?s Support
Coworker?s Support
Effort
ISBN/ISSN-
Klasifikasi-
Deskripsi Fisikxvi, 205 p. ; diagr. ; 30 cm
Info Detail Spesifik-
Other Version/RelatedTidak tersedia versi lain
Lampiran BerkasTidak Ada Data

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