Text
Includes bibliographies and index
| Call Number | Location | Available |
|---|---|---|
| 658.812 CLE c | PSB lt.1 - B. Penunjang | 1 |
| Penerbit | Colorado: ICMI Press 2012 |
|---|---|
| Edisi | 3rd ed |
| Subjek | Management Customer relations Call centers |
| ISBN/ISSN | 9780985461102 |
| Klasifikasi | - |
| Deskripsi Fisik | xix, 491 p. : ill. ; 23 cm. |
| Info Detail Spesifik | - |
| Other Version/Related | Tidak tersedia versi lain |
| Lampiran Berkas | Tidak Ada Data |