Text

Call center management on fast forward : succeeding in the new era of customer relationship

---

Includes bibliographies and index

---

Ketersediaan

Call Number	Location	Available
658.812 CLE c	PSB lt.1 - B. Penunjang	1

Penerbit	Colorado ICMI Press., 2012
Edisi	3rd ed
Subjek	Management Customer relations Call centers
ISBN/ISSN	9780985461102
Klasifikasi	-
Deskripsi Fisik	xix, 491 p. : ill. ; 23 cm.
Info Detail Spesifik	-
Other Version/Related	Tidak tersedia versi lain
Lampiran Berkas	Tidak Ada Data