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Consumer Contamination: How Consumers React to Products Touched by Others

Morales, Andrea C. - ; Dahl, Darren W. - ; Argo, Jennifer J. - ;

Although consumers like to touch products while shopping, the authors propose a theory of consumer contamination, positing that consumers evaluate products previously touched by other shoppers less favorably. The authors test the theory by manipulating cues that increase the salience that consumer contact has occurred. Furthermore, the authors investigate the role of disgust as the underlying mechanism of the theory.


Ketersediaan

Call NumberLocationAvailable
JM7002PSB lt.dasar - Pascasarjana1
PenerbitChicago, IL: American Marketing Association 2006
EdisiVol. 70, No. 2, Apr., 2006
SubjekConsumers
Manipulating cues
Consumer contamination
Touch products
ISBN/ISSN0022-2429
KlasifikasiNONE
Deskripsi Fisik14 p.
Info Detail SpesifikJournal of Marketing
Other Version/RelatedTidak tersedia versi lain
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  • Consumer Contamination: How Consumers React to Products Touched by Others

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