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Managerial integrity: are black employees more sensitive to behavioral breaches?

Muir, Clive - ;

This research brief examines the heightened sensitivity of Black employees to breaches in managerial behavioral integrity—defined as the alignment between a leader’s words and actions. Drawing from a study by Simons et al. (2007), which surveyed nearly 2,000 employees across U.S. and Canadian hotels, the findings reveal that Black employees are more likely to perceive and react strongly to inconsistencies in managerial promises and behaviors compared to other racial groups. These breaches lead to lower trust in management, reduced job satisfaction, diminished organizational commitment, and higher turnover intentions among Black employees. Notably, Black employees did not rate Black managers as more trustworthy, suggesting that shared racial identity does not mitigate integrity concerns. The study highlights the historical and social context of racial discrimination as a key factor amplifying Black employees’ vigilance toward managerial integrity. While these sensitivities can serve as early indicators of organizational dysfunction, the authors caution against misinterpreting them as inherent challenges in Black employees. Instead, they advocate for addressing behavioral integrity gaps to foster inclusive workplaces, improve employee morale, and enhance organizational performance. The research underscores the broader implications for leadership practices, emphasizing consistency, transparency, and equity to build trust across diverse workforces.


Ketersediaan

Call NumberLocationAvailable
AMP2104PSB lt.dasar - Pascasarjana1
PenerbitBriarcliff Manor, NY: Academy of Management 2007
EdisiVol. 21, No. 4, Nov., 2007
SubjekOrganizational commitment
managerial integrity
behavioral integrity
black employees
workplace trust
racial differences
ISBN/ISSN15589080
KlasifikasiNONE
Deskripsi Fisik2 p.
Info Detail SpesifikAcademy of Management Perspectives
Other Version/RelatedTidak tersedia versi lain
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  • Managerial Integrity: Are Black Employees More Sensitive to Behavioral Breaches?
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