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Psychological contract between employees and employers, focusing on whether pensions are viewed as transactional (control mechanisms) or relational (expressions of loyalty). Surveying over 400 unionized public utility employees, the study found that when employees perceived pensions as transactional, their work effort, performance, and organizational citizenship behaviors declined. Conversely, relational perceptions led to positive outcomes. Notably, the financial "cost of quitting" (lost pension benefits) had no direct impact on retention intentions, highlighting the primacy of psychological framing over monetary calculations. For managers, the key takeaway is that pension plans must balance financial sustainability with fostering relational psychological contracts to maximize employee engagement and organizational performance.
Call Number | Location | Available |
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AMP2402 | PSB lt.dasar - Pascasarjana | 1 |
Penerbit | Briarcliff Manor, NY: Academy of Management 2010 |
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Edisi | Vol. 24, No. 2, May 2010 |
Subjek | Employee retention Psychological contract Organizational citizenship Pension reform defined-benefit pensions |
ISBN/ISSN | 15589080 |
Klasifikasi | NONE |
Deskripsi Fisik | 2 p. |
Info Detail Spesifik | Academy of Management Perspectives |
Other Version/Related | Tidak tersedia versi lain |
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