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Addressing gaps in Mongolia’s public transport complaints system
The brief suggests building a positive approach to complaints, tackling sexual harassment in public transport, and improving communication about the complaints system. It also highlights the creation of a code of practice for handling complaints, along with training for the PTD, which can serve as a guide for other transport departments in enhancing service quality and management systems.
Ketersediaan
| Call Number | Location | Available |
|---|---|---|
| ADB Repository Online | 0 |
| Penerbit | Manila: ADB 2025 |
|---|---|
| Edisi | - |
| Subjek | Gender Equality |
| ISBN/ISSN | 9789292771676 |
| Klasifikasi | NONE |
| Deskripsi Fisik | 6 p. |
| Info Detail Spesifik | - |
| Other Version/Related | Tidak tersedia versi lain |
| Lampiran Berkas |