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UNIVERSITAS INDONESIA
EXAMINING THE INFLUENCE OF
AMBIDEXTROUS LEADERSHIP ON
EMPLOYEE PERFORMANCE THE
MEDIATING ROLE OF INNOVATIVE
WORK BEHAVIO...
TESIS
FAKULTAS EKONOMI DAN BISNIS
2025
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Tesis

Examining the Influence of Ambidextrous Leadership on Employee Performance the Mediating Role of Innovative Work Behavior and Work Engagement in Pakistan's Retail Sector

Analisis Pengaruh Kepemimpinan Ambidextrous terhadap Kinerja Karyawan: Peran Mediasi Perilaku Kerja Inovatif dan Keterlibatan Kerja di Sektor Ritel Pakistan

Riani Rachmawati (Pembimbing/Promotor) - ; Yasmine Nasution (Penguji) - ; Muthia Pramesti (Penguji) - ; Muhammad Saad Javeid - ;

This study investigates the effect of ambidextrous leadership on employee performance in the retail sector of Pakistan, focusing on the mediating role of innovative work behavior and job engagement. Ambidextrous leadership, which involves a balance between exploratory (innovation-oriented) and exploitative (efficiency-oriented) behavior, is increasingly recognized as critical to organizational success in dynamic environments. Drawing on theories of organizational behavior and leadership, this study employs a quantitative approach using a structured questionnaire to collect primary data from 161 employees across various hierarchical levels in a retail organization. The survey used validated scales to measure ambidextrous leadership, innovative work behavior, job engagement, and employee performance. The data were analyzed using Structural Equation Modeling (SEM) to examine the direct and indirect relationships between the variables. The findings indicate that ambidextrous leadership significantly improves employee performance both directly and indirectly through increased engagement and innovation. This highlights the critical role of leadership in shaping a proactive and committed workforce. This study contributes to the leadership and organizational behavior literature by providing empirical evidence from an emerging market context. In addition, this study offers practical insights for managers who want to improve performance by adopting a flexible leadership style that encourages both innovation and task efficiency. Limitations and future research directions are also discussed.


Ketersediaan

Call NumberLocationAvailable
T 347/25PSB lt.2 - Karya Akhir1
PenerbitJakarta: Program Studi Magister Manajemen Fakultas Ekonomi dan Bisnis Universitas Indonesia 2025
Edisi-
SubjekWork engagement
Employee performance
Retail
Innovative Work Behavior
ambidextrous leadership
Pakistan
ISBN/ISSN-
KlasifikasiNONE
Deskripsi Fisikxiv, 105 p. ; il. ; 30 cm
Info Detail SpesifikTesis
Other Version/RelatedTidak tersedia versi lain
Lampiran BerkasTidak Ada Data

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