UNIVERSITAS INDONESIA
THE ROLE OF DIGITAL
INNOVATION, PERCEIVED VALUE,
AND LOYALTY PROGRAM ON
CUSTOMER LOYALTY AT PT
GARUDA INDONESIA
TESIS
FAKULTAS EKONOMI DAN BISNIS
2020

Tesis

The Role of Digital Innovation, Perceived Value, and Loyalty Program on Customer Loyalty at PT Garuda Indonesia

Analisis Peran Digital Innovation, Perceived Value, dan Loyalty Program terhadap Kesetiaan Pelanggan di PT Garuda Indonesia

Tidak Tersedia Deskripsi

Ketersediaan

Call NumberLocationAvailable
T 285/20PSB lt.2 - Karya Akhir1
PenerbitJakarta: Program Studi Magister Manajemen Fakultas Ekonomi dan Bisnis Universitas Indonesia
Edisi-
SubjekPerceived value
Customer loyalty
Customer Satisfaction
Digital Innovation
Customer Trust
Loyalty program
Airlines company
ISBN/ISSN-
KlasifikasiNONE
Deskripsi Fisikxii, 117 p. : il. ; 30 cm.
Info Detail SpesifikTesis
Other Version/RelatedTidak tersedia versi lain
Lampiran BerkasTidak Ada Data