UNIVERSITAS INDONESIA
THE EFFECT OF SERVICE
QUALITY AND BRAND IMAGE IN
THE AIR CARGO INDUSTRY ON
CONSUMER SATISFACTION AND
LOYALTY
TESIS
FAKULTAS EKONOMI DAN BISNIS
2021

Tesis

The Effect of Service Quality and Brand Image in The Air Cargo Industry On Consumer Satisfaction And Loyalty

Dampak Kualitas Layanan dan Citra Merek terhadap Kepuasan Pelanggan dan Loyalitas Pelanggan di Industri Air Cargo

Tidak Tersedia Deskripsi

Ketersediaan

Call NumberLocationAvailable
T 175/21PSB lt.2 - Karya Akhir1
PenerbitJakarta: Program Studi Magister Manajemen Fakultas Ekonomi dan Bisnis Universitas Indonesia
Edisi-
SubjekBrand image
Service quality
Customer loyalty
Customer Satisfaction
Air Cargo Industry
ISBN/ISSN-
KlasifikasiNONE
Deskripsi Fisikxii, 126 p. : il. ; 30 cm
Info Detail SpesifikTesis
Other Version/RelatedTidak tersedia versi lain
Lampiran BerkasTidak Ada Data