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The Influence of Consumer Distractions on the Effectiveness of Food-Sampling Programs

Nowlis M. Stephen - ; Shiv Baba - ;

Sampling programs are a significant element of the promotions mix, particularly in the food category. In this research, the authors find that the degree to which consumers are distracted while sampling a product can influence the effectiveness of such programs. In particular, the authors find that distraction actually increases subsequent choice of the sampled food, a finding that is contrary to what industry experts predict. The authors propose a dual-process model of somatosensory experiences to account for the findings. In line with the model, the findings suggest that the ultimate pleasure that a consumer derives from the taste of a food sample depends on two components, an informational component and an affective component. Furthermore, the findings suggest that distraction affects the subsequent choice of the sampled item by increasing (decreasing) the impact of the affective component (informational component) on subsequent choice.


Ketersediaan

Call NumberLocationAvailable
JM4202PSB lt.dasar - Pascasarjana1
PenerbitChicago: American Marketing Association 2005
EdisiVol. 42, No. 2 (May, 2005), pp. 157-168
SubjekConsumer behavior
Consumer decision making
Marketing Effectiveness
Consumer distractions
ISBN/ISSN0022-2437
KlasifikasiNONE
Deskripsi Fisik12 p.
Info Detail SpesifikJournal of Marketing
Other Version/RelatedTidak tersedia versi lain
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  • The Influence of Consumer Distractions on the Effectiveness of Food-Sampling Programs

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