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Cultural Differences in Consumer Impatience

Ng, Sharon - ; Chen, (Allan) Haipeng - ; Rao , R. Akshay - ;

In this article, the authors examine cross-cultural variations in how people discount the future. Specifically, they predict that people from Western cultures are relatively less patient and therefore discount the future to a greater degree than do people from Eastern cultures, and thus Westerners value immediate consumption relatively more.

Furthermore, on the basis of regulatory focus theory, the authors predict that when Easterners are faced with the threat of a delay in receiving a product (i.e., a prevention loss), they are more impatient, whereas when Westerners are faced with the threat of not being able to enjoy a product early (i.e., a promotion loss), their impatience increases. This enhanced impatience manifests in preference for expedited consumption of a product purchased online in two studies.

In both studies, the authors used a priming methodology on "bicultural" Singaporean participants; the results support the predictions. In the second study, they also found evidence in support of the process-based explanation for the interaction between culture and message framing.


Ketersediaan

Call NumberLocationAvailable
JM4205PSB lt.dasar - Pascasarjana1
PenerbitChicago: American Marketing Association 2005
EdisiVol. 42, No. 3 (Aug., 2005), pp. 291-301
SubjekCultural Differences
Consumer expectations
Local Market Adaptation
Consumer Decision-Making
Cross-Cultural Marketing
Cultural Influence on Purchasing
ISBN/ISSN0022-2437
KlasifikasiNONE
Deskripsi Fisik11 p.
Info Detail SpesifikJournal of Marketing
Other Version/RelatedTidak tersedia versi lain
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