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Placebo Effects of Marketing Actions: Consumers May Get What They Pay For

Shiv, Baba - ; Carmon, Ziv - ; Ariely,Dan - ;

The authors demonstrate that marketing actions, such as pricing, can alter the actual efficacy of products to which they are applied. These placebo effects stem from activation of expectancies about the efficacy of the product, a process that appears not to be conscious. In three experiments, the authors show that consumers who pay a discounted price for a product (e.g., an energy drink thought to increase mental acuity) may derive less actual benefit from consuming this product (e.g., they are able to solve fewer puzzles) than consumers who purchase and consume the exact same product but pay its regular price. The studies consistently support the role of expectancies in mediating this placebo effect. The authors conclude with a discussion of theoretical, managerial, and public policy implications of the findings.


Ketersediaan

Call NumberLocationAvailable
JM4205PSB lt.dasar - Pascasarjana1
PenerbitChicago: American Marketing Association 2005
EdisiVol. 42, No. 4 (Nov., 2005), pp. 383-393
SubjekMarketing actions
Marketing psychology
Expectancy Theory in Marketing
Price and Perceived Quality
ISBN/ISSN0022-2437
KlasifikasiNONE
Deskripsi Fisik11 p.
Info Detail SpesifikJournal of Marketing
Other Version/RelatedTidak tersedia versi lain
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  • Placebo Effects of Marketing Actions: Consumers May Get What They Pay For

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