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Two Roads to Updating Brand Personality Impressions: Trait versus Evaluative Inferencing

Sengupta, Jaideep - ; Johar, Venkataramani Gita - ; Aaker, L. Jennifer - ;

This research examines the dynamic process of inference updating. The authors present a framework that delineates two mechanisms that guide the updating of personality trait inferences about brands. The results of three experiments show that chronics (those for whom the trait is accessible) update their initial inferences on the basis of the trait implications of new information. Notably, nonchronics (those for whom the trait is not accessible) also update their initial inferences, but they do so on the basis of the evaluative implications of new information.

The framework adds to the inference-making literature by uncovering two distinct paths of inference updating and by emphasizing the moderating role of trait accessibility. The findings have direct implications for marketers attempting to understand the construction of brand personality, and they emphasize the constantly evolving nature of brand perceptions and the notion that both the consumer and the marketer have important roles to play in this process.


Ketersediaan

Call NumberLocationAvailable
JM4205PSB lt.dasar - Pascasarjana1
PenerbitChicago: American Marketing Association 2005
EdisiVol. 42, No. 4 (Nov., 2005), pp. 458-469
SubjekBrand associations
Cognitive processing
Consumer Judgment
Evaluative Inferencing
ISBN/ISSN0022-2437
KlasifikasiNONE
Deskripsi Fisik12 p.
Info Detail SpesifikJournal of Marketing
Other Version/RelatedTidak tersedia versi lain
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