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Bagging and Boosting Classification Trees to Predict Churn

Lemmens, Aurelie - ; Croux, Christophe - ;

In this article, the authors explore the bagging and boosting classification techniques. They apply the two techniques to a customer database of an anonymous U.S. wireless telecommunications company, and both significantly improve accuracy in predicting churn. This higher predictive performance could ultimately lead to incremental profits for companies that use these methods. Furthermore, the results recommend the use of a balanced sampling scheme when predicting a rare event from large data sets, but this requires an appropriate bias correction.


Ketersediaan

Call NumberLocationAvailable
JM4306PSB lt.dasar - Pascasarjana1
PenerbitChicago: American Marketing Association 2006
EdisiVol. 43, No. 2 (May, 2006), pp. 276-286
SubjekConsumer behavior
Data mining
Marketing analytics
Journal of marketing research
ISBN/ISSN0022-2437
KlasifikasiNONE
Deskripsi Fisik11 p.
Info Detail SpesifikJournal of Marketing
Other Version/RelatedTidak tersedia versi lain
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  • Bagging and Boosting Classification Trees to Predict Churn

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