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When Will a Brand Scandal Spill Over, and How Should Competitors Respond?

Roehm, L. Michelle - ; Tybout, M. Alice - ;

Three experiments identify conditions under which a brand scandal spills over and negatively affects attitudes and beliefs about the product category and about competing brands. The research also examines factors that may enhance or reduce the likelihood of spillover effects and strategies for responding to scandal spillover.


Ketersediaan

Call NumberLocationAvailable
JM4306PSB lt.dasar - Pascasarjana1
PenerbitChicago: American Marketing Association 2006
EdisiVol. 43, No. 3 (Aug., 2006), pp. 366-373
SubjekMarketing strategy
Brand equity
Marketing research
Consumer perception
Competitor Response
Brand Scandal
ISBN/ISSN0022-2437
KlasifikasiNONE
Deskripsi Fisik8 p.
Info Detail SpesifikJournal of Marketing
Other Version/RelatedTidak tersedia versi lain
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  • When Will a Brand Scandal Spill Over, and How Should Competitors Respond?

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