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The Effects of Temporal Consistency of Sales Promotions and Availability on Consumer Choice Behavior

Erdem, Tulin - ; Swait, Joffre - ;

The importance of consistency of the marketing mix is widely regarded as a key marketing principle. Consistency is commonly understood to apply among marketing mix elements, but it also involves a temporal dimension: Marketing messages and, more generally, marketing mix strategies should achieve some degree of consistency over time. In this article, the authors focus on a particular aspect of marketing mix consistency over time in the context of frequently purchased packaged consumer goods: They investigate the impact of temporal consistency on store promotions, as well as the availability of the product on the shelf, on consumer product evaluations (utilities) and choices.

In this specific context, temporal (in)consistency captures the degree of variability of prices, displays, and features, as well as availability over time, for a stockkeeping unit. The authors find that sales promotion mix consistency over time affects both consumer utility mean and scale and thus consumers' choices and brand shares. Lack of sales promotion mix consistency is generally deleterious to consumer brand evaluations through (1) decreases to average valuations and (2) decreases in scale, both of which can lead to decreases in market share.


Ketersediaan

Call NumberLocationAvailable
JMR3902PSB lt.dasar - Pascasarjana1
PenerbitChicago: American Marketing Association 2002
EdisiVol. 39, No. 3 (Aug., 2002), pp. 304-320
SubjekBrand choice
Marketing strategy
Promotion strategy
Sales promotions
Consumer expectations
Product Availability
ISBN/ISSN0022-2437
KlasifikasiNONE
Deskripsi Fisik17 p.
Info Detail SpesifikJournal of Marketing
Other Version/RelatedTidak tersedia versi lain
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  • The Effects of Temporal Consistency of Sales Promotions and Availability on Consumer Choice Behavior

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