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When Internal Reference Prices and Price Expectations Diverge: The Role of Confidence

Menon, Geeta - ; Thomas, Manoj - ;

When do internal reference prices differ from articulated price expectations? The authors propose that the internal reference price depends not only on the magnitude of the expected price but also on the confidence associated with this expectation. Four experiments delineate the effects of price expectation and confidence on the internal reference price.

In Experiments 1 and 2, the authors manipulate repetition and examine the effects of repetition-induced confidence on price judgments. In Experiments 3 and 4, they manipulate confidence directly to investigate its effects on judgments. The results from all four experiments suggest that consumers with less confidence have higher internal reference prices than more confident consumers, even when they do not differ in their articulated price expectations. The authors discuss the implications of these results for pricing theory.


Ketersediaan

Call NumberLocationAvailable
JM4403ADB Repository Online1
PenerbitChicago: American Marketing Association 2007
EdisiVol. 44, No. 3 (Aug., 2007), pp. 401-409
SubjekConsumer psychology
Pricing behavior
Price discrepancy
Internal reference prices
ISBN/ISSN0022-2437
KlasifikasiNONE
Deskripsi Fisik9 p.
Info Detail SpesifikJournal of Marketing
Other Version/RelatedTidak tersedia versi lain
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