Text
Customer relationship management : creating competitive advantage through win-win relationship strategies
Includes bibliographies and index
Ketersediaan
| Call Number | Location | Available |
|---|---|---|
| 658.812 STO c | PSB lt.1 - B. Penunjang | 1 |
| Penerbit | Boston: Irwin/McGraw-Hill 2001 |
|---|---|
| Edisi | - |
| Subjek | Strategic planning Competitive advantage Customer services Customer relations |
| ISBN/ISSN | 71188614 |
| Klasifikasi | NONE |
| Deskripsi Fisik | x, 160 p. : ill. ; 24 cm. |
| Info Detail Spesifik | - |
| Other Version/Related | Tidak tersedia versi lain |
| Lampiran Berkas | Tidak Ada Data |