Text

Customer relationship management : creating competitive advantage through win-win relationship strategies

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Includes bibliographies and index

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Ketersediaan

Call Number	Location	Available
658.812 STO c	PSB lt.1 - B. Penunjang	1

Penerbit	Boston: Irwin/McGraw-Hill 2001
Edisi	-
Subjek	Strategic planning Competitive advantage Customer services Customer relations
ISBN/ISSN	71188614
Klasifikasi	NONE
Deskripsi Fisik	x, 160 p. : ill. ; 24 cm.
Info Detail Spesifik	-
Other Version/Related	Tidak tersedia versi lain
Lampiran Berkas	Tidak Ada Data