Image of Customer relationship management : creating competitive advantage through win-win relationship strategies

Text

Customer relationship management : creating competitive advantage through win-win relationship strategies

Includes bibliographies and index

Ketersediaan

Call NumberLocationAvailable
658.812 STO cPSB lt.1 - B. Penunjang1
Penerbit Boston Irwin/McGraw-Hill.,
Edisi -
Subjek Strategic planning
Competitive advantage
Customer services
Customer relations
ISBN/ISSN 71188614
Klasifikasi NONE
Deskripsi Fisik x, 160 p. : ill. ; 24 cm.
Info Detail Spesifik -
Other Version/Related Tidak tersedia versi lain
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