Text
Best face forward : why companies must improve their service interface with customers by Jeffrey F. Rayport, Jaworski, Bernard J.
Includes bibliographies, index and tables
Ketersediaan
| Call Number | Location | Available |
|---|---|---|
| 658.812 RAY b | PSB lt.1 - B. Penunjang | 1 |
| Penerbit | Boston: Harvard Business School 2005 |
|---|---|
| Edisi | - |
| Subjek | Management Service industries Consumer services Technological innovation competition |
| ISBN/ISSN | 875848672 |
| Klasifikasi | - |
| Deskripsi Fisik | xxi, 262 p. : chart. ; 24 cm |
| Info Detail Spesifik | - |
| Other Version/Related | Tidak tersedia versi lain |
| Lampiran Berkas | Tidak Ada Data |