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Best face forward : why companies must improve their service interface with customers by Jeffrey F. Rayport, Jaworski, Bernard J.
Includes bibliographies, index and tables
Call Number | Location | Available |
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658.812 RAY b | PSB lt.1 - B. Penunjang | 1 |
Penerbit | Boston Harvard Business School., 2005 |
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Edisi | - |
Subjek | Management Service industries Consumer services Technological innovation competition |
ISBN/ISSN | 875848672 |
Klasifikasi | - |
Deskripsi Fisik | xxi, 262 p. : chart. ; 24 cm |
Info Detail Spesifik | - |
Other Version/Related | Tidak tersedia versi lain |
Lampiran Berkas | Tidak Ada Data |