Best face forward : why companies must improve their service interface with cust...

Rayport, Jeffrey F. - , Jaworski, Bernard J. - ,

Harvard Business School (2005)

658.812 RAY b

B. Penunjang

PSB lt.1 - B. Penunjang

Text

Best face forward : why companies must improve their service interface with customers by Jeffrey F. Rayport, Jaworski, Bernard J.

Name: Best face forward : why companies must improve their service interface with customers by Jeffrey F. Rayport, Jaworski, Bernard J.
ISBN: 875848672

Rayport, Jeffrey F. -; Jaworski, Bernard J. -

Includes bibliographies, index and tables

Ketersediaan

Call Number	Location	Available
658.812 RAY b	PSB lt.1 - B. Penunjang	1

Penerbit	Boston: Harvard Business School 2005
Edisi	-
Subjek	Management Service industries Consumer services Technological innovation competition
ISBN/ISSN	875848672
Klasifikasi	-
Deskripsi Fisik	xxi, 262 p. : chart. ; 24 cm
Info Detail Spesifik	-
Other Version/Related	Tidak tersedia versi lain
Lampiran Berkas	Tidak Ada Data