Strengthening customer and employee satisfaction in PT XL Axiata Tbk. : an NPS a...
Adi Zakaria Afiff (Pembimbing/Promotor) - , Ario T...
Magister Manajemen, Fakultas Ekonomi UI (2012)
T 173/12
Tesis
PSB lt.2 - Karya Akhir

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Strengthening customer and employee satisfaction in PT XL Axiata Tbk. : an NPS approach

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Ketersediaan

Call NumberLocationAvailable
T 173/12PSB lt.2 - Karya Akhir1
PenerbitJakarta: Program Studi Magister Manajemen, Fakultas Ekonomi Universitas Indonesia
Edisi-
SubjekTelecommunication industry
Consumer satisfaction
Service marketing
Employee satisfaction
ISBN/ISSN-
Klasifikasi-
Deskripsi Fisikx, 75 p. : il, ; 30 cm
Info Detail Spesifik-
Other Version/RelatedTidak tersedia versi lain
Lampiran BerkasTidak Ada Data