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The mind of the customer : how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customer's success

Hodge, Richard - ; Schachter, Lou - ;

Includes bibliography and index


Ketersediaan

Call NumberLocationAvailable
658.812 HOD mPSB lt.1 - B. Penunjang1
PenerbitNew York: McGraw Hill 2006
Edisi-
SubjekCustomers
Business management
Customer services
Success in business
Customer define value
Customer change
Management process
Customer results
ISBN/ISSN71470271
Klasifikasi-
Deskripsi Fisikxxii, 242 p. : chart, ill. ; 24 24 cm.
Info Detail Spesifik-
Other Version/RelatedTidak tersedia versi lain
Lampiran BerkasTidak Ada Data

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