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The mind of the customer : how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customer's success
Includes bibliography and index
Call Number | Location | Available |
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658.812 HOD m | PSB lt.1 - B. Penunjang | 1 |
Penerbit | New York McGraw Hill., 2006 |
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Edisi | - |
Subjek | Customers Business management Customer services Success in business Customer define value Customer change Management process Customer results |
ISBN/ISSN | 71470271 |
Klasifikasi | - |
Deskripsi Fisik | xxii, 242 p. : chart, ill. ; 24 24 cm. |
Info Detail Spesifik | - |
Other Version/Related | Tidak tersedia versi lain |
Lampiran Berkas | Tidak Ada Data |