Gaya APA
Reichheld, Fred. (2006).
The ultimate question : driving good profits and truegrowth .
Boston:
Harvard Business School.
Gaya Chicago
Reichheld, Fred.
The ultimate question : driving good profits and truegrowth.
Boston:
Harvard Business School,
2006.
Text.
Gaya MLA
Reichheld, Fred.
The ultimate question : driving good profits and truegrowth.
Boston:
Harvard Business School,
2006.
Text.
Gaya Turabian
Reichheld, Fred.
The ultimate question : driving good profits and truegrowth.
Boston:
Harvard Business School,
2006.
Print.