Text
Services marketing : integrating customer focus across the firm
Includes bibliographies, index and tables
Ketersediaan
| Call Number | Location | Available |
|---|---|---|
| 658.8 ZEI s | PSB lt.1 - B. Wajib | 11 |
| Penerbit | New York: McGraw Hill 2009 |
|---|---|
| Edisi | 5th ed |
| Subjek | Marketing Service marketing Service industries Customer services |
| ISBN/ISSN | 9780071263931 |
| Klasifikasi | - |
| Deskripsi Fisik | xxviii, 708 p. : chart, ill. ; 25 cm. |
| Info Detail Spesifik | - |
| Other Version/Related | Tidak tersedia versi lain |
| Lampiran Berkas | Tidak Ada Data |