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Analisis pengaruh customer relationship management terhadap customer satisfaction, custyomer repurchase intention, dan customer retention : studi kasus : Bengkel Auto2000
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Ketersediaan
| Call Number | Location | Available |
|---|---|---|
| T 275/13 | PSB lt.2 - Karya Akhir | 1 |
| Penerbit | Jakarta: Program Studi Magister Manajemen, Fakultas Ekonomi 2013 |
|---|---|
| Edisi | - |
| Subjek | Consumer satisfaction Purchase intention Consumer retention Customer relationship management |
| ISBN/ISSN | - |
| Klasifikasi | - |
| Deskripsi Fisik | xi, 121 p. : il, ; 30 cm |
| Info Detail Spesifik | - |
| Other Version/Related | Tidak tersedia versi lain |
| Lampiran Berkas | Tidak Ada Data |