Gaya APA
Newell, Frederick. (2000).
Loyalty.com : customer relationship management in the new era of Internet marketing / Frederick Newell .
New York:
McGraw-Hill.
Gaya Chicago
Newell, Frederick.
Loyalty.com : customer relationship management in the new era of Internet marketing / Frederick Newell.
New York:
McGraw-Hill,
2000.
Text.
Gaya MLA
Newell, Frederick.
Loyalty.com : customer relationship management in the new era of Internet marketing / Frederick Newell.
New York:
McGraw-Hill,
2000.
Text.
Gaya Turabian
Newell, Frederick.
Loyalty.com : customer relationship management in the new era of Internet marketing / Frederick Newell.
New York:
McGraw-Hill,
2000.
Print.