Gaya APA

Plunkett, W. Richard, Attner, Raymond F., Allen, Gemmy. (2002). Management : meeting and exceeding customer expectations / Warren R. Plunkett, Raymond F. Attner, Gemmy S. Allen (7th ed). Cincinnati: South-Western/Thomson Learning.

Gaya Chicago

Plunkett, W. Richard, Attner, Raymond F., Allen, Gemmy. Management : meeting and exceeding customer expectations / Warren R. Plunkett, Raymond F. Attner, Gemmy S. Allen. 7th ed Cincinnati: South-Western/Thomson Learning, 2002. Text.

Gaya MLA

Plunkett, W. Richard, Attner, Raymond F., Allen, Gemmy. Management : meeting and exceeding customer expectations / Warren R. Plunkett, Raymond F. Attner, Gemmy S. Allen. 7th ed Cincinnati: South-Western/Thomson Learning, 2002. Text.

Gaya Turabian

Plunkett, W. Richard, Attner, Raymond F., Allen, Gemmy. Management : meeting and exceeding customer expectations / Warren R. Plunkett, Raymond F. Attner, Gemmy S. Allen. 7th ed Cincinnati: South-Western/Thomson Learning, 2002. Print.