Gaya APA
Pranoto, Toto. (2017).
Service transformation : perjalanan Jasa Raharja menca[pai service excellence .
Jakarta:
Lembaga Management FEB-UI.
Gaya Chicago
Pranoto, Toto.
Service transformation : perjalanan Jasa Raharja menca[pai service excellence.
Jakarta:
Lembaga Management FEB-UI,
2017.
Text.
Gaya MLA
Pranoto, Toto.
Service transformation : perjalanan Jasa Raharja menca[pai service excellence.
Jakarta:
Lembaga Management FEB-UI,
2017.
Text.
Gaya Turabian
Pranoto, Toto.
Service transformation : perjalanan Jasa Raharja menca[pai service excellence.
Jakarta:
Lembaga Management FEB-UI,
2017.
Print.