Gaya APA
Fitzsimmons, James A., Sullivan, Robert S.. (1982).
Service operations management James A. Fitzsimmons [and] Robert S. Sullivan .
New York:
McGraw Hill.
Gaya Chicago
Fitzsimmons, James A., Sullivan, Robert S..
Service operations management James A. Fitzsimmons [and] Robert S. Sullivan.
New York:
McGraw Hill,
1982.
Text.
Gaya MLA
Fitzsimmons, James A., Sullivan, Robert S..
Service operations management James A. Fitzsimmons [and] Robert S. Sullivan.
New York:
McGraw Hill,
1982.
Text.
Gaya Turabian
Fitzsimmons, James A., Sullivan, Robert S..
Service operations management James A. Fitzsimmons [and] Robert S. Sullivan.
New York:
McGraw Hill,
1982.
Print.