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Sevice quality : multidisciplinary and multinational perspectives Edited by Stephen W. Brown

Includes bibliopraphies index and tables

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Penerbit Toronto Lexington Books.,
Edisi -
Subjek Service industry
Quality control
ISBN/ISSN 669211524
Klasifikasi -
Deskripsi Fisik xviii, 350 p. charts, diagrs. 24 cm
Info Detail Spesifik -
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