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Text

Service management effectiveness : balancing strategy, organization and human resources, operations and marketing

Chase, Richard B. - ; Cummings, Thomas G. - ; Bowen, David E. - ;

Includes bibliographies, index and tables


Ketersediaan

Call NumberLocationAvailable
658 BOW sPSB lt.1 - B. Penunjang1
PenerbitSan Francisco: Jossey-Bass 1990
Edisi-
SubjekMarketing
Service management
Organizations
Human resources
Services industries
ISBN/ISSN1555422225
Klasifikasi-
Deskripsi Fisikxvii, 414 p. : chart ; 24 cm.
Info Detail Spesifik-
Other Version/RelatedTidak tersedia versi lain
Lampiran BerkasTidak Ada Data

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