Gaya APA
Lovelock, Christopher, Wirtz, Jochen, Keh, Hean Tat. (2002).
Service marketing in Asia : managing people, technology and strategy .
Singapore:
Prentice Hall.
Gaya Chicago
Lovelock, Christopher, Wirtz, Jochen, Keh, Hean Tat.
Service marketing in Asia : managing people, technology and strategy.
Singapore:
Prentice Hall,
2002.
Text.
Gaya MLA
Lovelock, Christopher, Wirtz, Jochen, Keh, Hean Tat.
Service marketing in Asia : managing people, technology and strategy.
Singapore:
Prentice Hall,
2002.
Text.
Gaya Turabian
Lovelock, Christopher, Wirtz, Jochen, Keh, Hean Tat.
Service marketing in Asia : managing people, technology and strategy.
Singapore:
Prentice Hall,
2002.
Print.