Text

Service management and marketing a customer relationship management approach Christian Gronroos

Name: Service management and marketing a customer relationship management approach Christian Gronroos
ISBN: 471720348

Gronroos, Christian - ;

Includes bibliographies, index and tables.

Ketersediaan

Call Number	Location	Available
658.8 GRO s	PSB lt.1 - B. Penunjang	1

Penerbit	Chichester: John Wiley & Sons 2000
Edisi	2nd ed
Subjek	Marketing Customer services
ISBN/ISSN	471720348
Klasifikasi	-
Deskripsi Fisik	x, 394 p. chart, ill. 25 cm.
Info Detail Spesifik	-
Other Version/Related	Tidak tersedia versi lain
Lampiran Berkas	Tidak Ada Data