Text
Service management and marketing : managing the moments of truth in service competition Chritian Gronroos
Includes index and tables
Ketersediaan
| Call Number | Location | Available |
|---|---|---|
| 658.8 GRO s | PSB lt.1 - B. Wajib | 3 |
| Penerbit | Lexington: Lexington Books 1990 |
|---|---|
| Edisi | - |
| Subjek | Marketing Service industries |
| ISBN/ISSN | 669200352 |
| Klasifikasi | - |
| Deskripsi Fisik | xxii, 298 p diagrs 25 cm. |
| Info Detail Spesifik | - |
| Other Version/Related | Tidak tersedia versi lain |
| Lampiran Berkas | Tidak Ada Data |