Gaya APA
Collier, David A.. (1987).
Service management : operating decisions David A. Collier .
Englewood Cliffs:
Prentice Hall.
Gaya Chicago
Collier, David A..
Service management : operating decisions David A. Collier.
Englewood Cliffs:
Prentice Hall,
1987.
Text.
Gaya MLA
Collier, David A..
Service management : operating decisions David A. Collier.
Englewood Cliffs:
Prentice Hall,
1987.
Text.
Gaya Turabian
Collier, David A..
Service management : operating decisions David A. Collier.
Englewood Cliffs:
Prentice Hall,
1987.
Print.