Text
Managing customer value : creating quality and service that customers can see Bradley T. Gale [and] Robert Chapman
Includes bibliogarphies, index and tables
Ketersediaan
| Call Number | Location | Available |
|---|---|---|
| 658.812 GAL m | PSB lt.1 - B. Penunjang | 1 |
| Penerbit | New York: The Free Press 1994 |
|---|---|
| Edisi | - |
| Subjek | Marketing management Consumer satisfaction |
| ISBN/ISSN | 29110459 |
| Klasifikasi | - |
| Deskripsi Fisik | xxii, 424 p. diagrs, graphics, ill. 24 cm. |
| Info Detail Spesifik | - |
| Other Version/Related | Tidak tersedia versi lain |
| Lampiran Berkas | Tidak Ada Data |