Text

Measuring and managing customer satisfaction : going for the gold Sheila Kessler

Name: Measuring and managing customer satisfaction : going for the gold Sheila Kessler
ISBN: 873893646

Kessler, Sheila - ;

Includes index and tables

Ketersediaan

Call Number	Location	Available
658.812 KES m	PSB lt.1 - B. Penunjang	1

Penerbit	Milwaukee: ASQC Quality Press 1996
Edisi	-
Subjek	Consumer satisfaction Evaluation
ISBN/ISSN	873893646
Klasifikasi	-
Deskripsi Fisik	xii, 228 p. diagrs, graphics, ill. 24 cm.
Info Detail Spesifik	-
Other Version/Related	Tidak tersedia versi lain
Lampiran Berkas	Tidak Ada Data