Measuring and managing customer satisfaction : going for the gold Sheila Kessler
Includes index and tables
Call Number | Location | Available |
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658.812 KES m | PSB lt.1 - B. Penunjang | 1 |
Penerbit | Milwaukee ASQC Quality Press., 1996 |
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Edisi | - |
Subjek | Consumer satisfaction Evaluation |
ISBN/ISSN | 873893646 |
Klasifikasi | - |
Deskripsi Fisik | xii, 228 p. diagrs, graphics, ill. 24 cm. |
Info Detail Spesifik | - |
Other Version/Related | Tidak tersedia versi lain |
Lampiran Berkas | Tidak Ada Data |